Enrichment Resource Advisor
Omaha, NE
Full Time
Outlook Enrichment
Mid Level
Job Description
Position Title: Enrichment Resource Advisor
Location: Omaha NE
Division/Department: Outlook Enrichment
EEO Classification: Professionals
Position Status: Full Time
Salary Grade: $24.00 - $33.50
FLSA Classification: Non-Exempt- receives overtime
Division/Department: Outlook Enrichment
EEO Classification: Professionals
Position Status: Full Time
Salary Grade: $24.00 - $33.50
FLSA Classification: Non-Exempt- receives overtime
Job Summary:
The Enrichment Resource Advisor supports associates by ensuring their rights, dignity, and freedom of choice. They develop individualized care plans to promote independence and assist with decisions on personal matters, Social Security, benefits, and public transportation.
Essential Duties and Responsibilities:
- Develop and manage programs that meet the specific needs of Outlook associates.
- Establish and implement goals for Individualized Care Plans to enhance associates' independence.
- Provide individualized care to associates, promoting their rights, dignity, and freedom of choice.
- Assist associates in making informed decisions regarding personal and professional activities.
- Address confidential and sensitive matters in line with HIPAA and company policies.
- Provide comprehensive Social Security and local/federal benefits planning for associates.
- Assist with the coordination and application of public transportation services.
- Support associates in recreational and community activities to foster socialization and peer relationships.
- Assist in the development of effective communication and social skills for associates.
- Communicate tactfully and effectively with associates, family members, guardians, caseworkers, and other stakeholders.
- Oversee the development and implementation of the work readiness program, ensuring participants are prepared with the necessary skills and resources for employment success.
- Deliver result-oriented coaching and leadership training for management to address personnel challenges.
- Offer consultation and expert advice to management on employee relations and development strategies.
- Ensures accuracy and attention to detail in all aspects of job responsibilities, maintaining a high standard of precision and thoroughness.
Position Title: Enrichment Resource Advisor (Page 2 of 3)
General Expectations:
- Implement and follow Individualized Care Plans with a focus on positive behavior reinforcement.
- Exhibit patience, empathy, and flexibility in adapting to changing circumstances.
- Demonstrate problem-solving abilities and offer proactive solutions.
- Work collaboratively as part of a team, while also being capable of working independently.
- Adapt communication methods to meet individual associates’ needs.
OUTLOOK Enrichment LEADERSHIP COMPETENCIES
- Coaching & Development - Ability to work to improve and reinforce performance of others. Takes responsibility for one’s direct reports’ performance by setting clear goals and expectations by providing constructive feedback.
- Consultation - The ability to provide guidance to organizational stakeholders. Applies creative problem-solving to address client/stakeholder challenges.
- Client Focus - Puts the experience of the client first above everything else by meeting the clients needs across the different stages they go through throughout the vision loss journey.
- Flexibility – Openness to different and new ways of doing things; willingness to modify one’s preferred way of performing tasks.
- Honesty/integrity - Displays behavior that is ethical and honest serving as a role model for others and perform actions that demonstrate their values.
- Maintain Confidentiality - Respects the confidentiality of information or concerns shared by others.
- Teamwork - Actively participates in team. Encourages co-operation. Aware of needs of others and responds flexibly. Shares information and supports team members.
- Verbal Communication - Speaks with clarity, precision and purpose in small and large groups.
Required Education and Experience:
- Bachelor’s degree in a relevant field (e.g., Social Work, Psychology, Rehabilitation Counseling).
- Strong understanding of social and independent living skills, community resource accessibility, and effective training methodologies, as well as assessment and evaluation techniques.
- Social Security certification is not required, but candidates must be willing to learn and pursue certification.
- Familiarity with state and federal benefits is essential.
- A minimum of 5 years of direct support experience is preferred.
Apply for this position
Required*